vlocity_ins.InsuranceQuote Managed Trigger Causes DML Errors

In Vlocity Insurance, the vlocity_ins.InsuranceQuote trigger fires after a Quote record is inserted or updated. In certain scenarios — such as bulk Quote creation via API, integration-driven DML operations, or when Quote field values do not satisfy the trigger's internal validation logic — the trigger fails and blocks the entire DML operation. The error surfaces as a trigger execution failure on the Quote sObject.

Because this trigger is part of the Vlocity Insurance managed package, it does not appear as an editable entry under Setup → Apex Triggers. Salesforce does not allow administrators to deactivate managed package triggers through the standard Setup UI.

Vlocity Insurance provides a built-in mechanism to control trigger execution: the vlocity_ins__TriggerSetup__c custom setting. This setting contains named rows that map to specific trigger behaviors. Disabling the relevant row prevents the trigger logic from running without requiring any package changes.