This article explains Agent Script configuration parameters available in the New Agent Builder that control how Agentforce agent responses are delivered and rendered. These configs are set under the Config block of the Agent Script.
Disable Streaming
Symptom
The agent streams its response token-by-token as it is generated. The final output looks different from what appeared on screen during generation. The user wants the agent to deliver a clean, complete response all at once instead of streaming progressively.
By default, Agentforce uses Server-Sent Events (SSE) to stream responses in real time. While this creates a fast, responsive feel, the LLM may revise or reformat content mid-stream, causing the displayed output to differ from the final result.
Streaming in NGA is disabled at the script level.
Resolution
Add the following parameter under the Config block in the Agent Script:
additional_parameter__disable_streaming: True
Important Notes
Disabling streaming will increase response latency. The user sees nothing until the full response is ready.
Disable Citation
Symptom
Citations appear in the agent response.
Citations must be disabled directly at the Agent Script layer.
Resolution
Add the following parameter under the Config block in the Agent Script:
additional_parameter__disable_citation: True
Important Notes
This suppresses citations at the script layer.
Adaptive Response
Symptom
The agent returns plain text responses. The user wants the agent to render richer formatted output such as buttons, selectable lists, rich text links, and structured cards in the chat UI.
Adaptive Response — the feature that controls output format richness — is not enabled by default in all agent configurations. It must be explicitly allowed in the Agent Script.
Note: Adaptive Response and Streaming are separate and often confused:
Streaming controls when the response is delivered (token-by-token vs. all at once).
Adaptive Response controls how the response is rendered (plain text vs. rich formatted output).
Resolution
Add the following parameter under the Config block in the Agent Script:
adaptive_response_allowed: True
Important Notes
Adaptive Response rendering depends on the surface/channel the agent is deployed on. Not all surfaces support all rich output types.
005387148

We use three kinds of cookies on our websites: required, functional, and advertising. You can choose whether functional and advertising cookies apply. Click on the different cookie categories to find out more about each category and to change the default settings.
Privacy Statement
Required cookies are necessary for basic website functionality. Some examples include: session cookies needed to transmit the website, authentication cookies, and security cookies.
Functional cookies enhance functions, performance, and services on the website. Some examples include: cookies used to analyze site traffic, cookies used for market research, and cookies used to display advertising that is not directed to a particular individual.
Advertising cookies track activity across websites in order to understand a viewer’s interests, and direct them specific marketing. Some examples include: cookies used for remarketing, or interest-based advertising.