CRM Analytics Plus customers upgrading from Enterprise to A1E Salesforce platform licenses need to assign new permission sets associated with the new licenses. The CRM Analytics permission set licenses are disabled when customers upgrade to A1E. Users with those permission set licenses will need to be assigned the new Revenue Intelligence permission set license to continue using CRM Analytics and Einstein Discovery. Additionally, scheduled jobs, such as recipes, data syncs, and dataflows may become unscheduled.
Please note the following issues:
The old, standard permission sets are CRM Analytics Plus Admin and CRM Analytics Plus User.
Every CRM Analytics user will need to be reassigned as follows:
| Role | Permission Set License | Permission Set |
| CRM Analytics Admin | Revenue Intelligence for [Industry]* | RI for [Industry] Admin* |
| CRM Analytics User | Revenue Intelligence for [Industry]* | RI for [Industry] User* |
Follow the steps below to restore access and reschedule any affected jobs.
While an automatic solution to migrate to new permission sets is not available, you can assign them as follows:
To assign a Permission Set License (PSL):
Repeat the same steps to assign the corresponding Permission Set (RI for [Industry]* Admin or RI for [Industry]* User) under the Permission Set Assignments section.
After users are assigned new permission sets and licenses:
* The Permission Set License name varies by product edition: Revenue Intelligence for [Industry] (e.g., Revenue Intelligence for Fins) for industry-specific customers (Financial Services, Manufacturing/Automotive), or Revenue Intelligence for standard Sales Cloud customers
Select Who Can Use Revenue Intelligence
Manage Permission Set Assignments
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