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Unable to create field dependency on the incident object.
Publish Date: Jun 19, 2026
Description
When we are trying to create a field dependency between the Category and Subcategory fields on the Incident object, the Subcategory field does not appear in the list of available dependent fields.
Resolution
This is a known product and platform limitation that sub category is currently not a dependent field of category.
Knowledge Article Number
005387412
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