This article explains why we receive the error "INVALID_CROSS_REFERENCE_KEY: invalid cross reference id" (sometimes shown as "invalid cross reference Id") when inserting, upserting, or seeding records on Loyalty Management Cloud objects such as Transaction Journal.
Possible Cause 1: The referenced parent or lookup record is missing from the job.
Possible Cause 2: The running user lacks access to the referenced record or Record Type.
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