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Unable to Select Users When Using "Add Admins" on Tableau Next Setup Page

Publiceringsdatum: Jul 3, 2026
Beskrivning

The "Add Admins" flow on the Tableau Next Setup page currently only supports Unmetered licenses and does not yet support legacy Tableau Next Creator licenses.

Because of this, the license count incorrectly displays as "0" (which refers to available Tableau Next Creator legacy metered licenses) and users cannot be selected.

This occurs even when Salesforce licenses and Tableau Next Creator permission sets are available in the org.

Note: Once the fix is implemented, users added via "Add Admin" will be automatically assigned a Tableau Next Creator license as expected.

 
Steps to reproduce : 
  1. Log in to the affected Salesforce Org as an Administrator.
  2. Click the gear icon in the top right and select Setup.
  3. In the Quick Find box, search for and navigate to the Tableau Next Setup page.
  4. Locate and click on the Add Admin button to initiate the user assignment flow.
  5. Observe the license count displayed on the screen.
  6. Attempt to select users from the list to add them as admins.

Actual Result:
The available license count incorrectly displays as "0" and the UI prevents you from selecting any users to assign.
Lösning
Workaround: 
Assign users directly via the Setup > Users page or the Tableau Next > Administration > Users > Add User page until the fix is available.
Knowledge-artikelnummer

005387546

 
Laddar
Salesforce Help | Article