Loading

Timesheet Records Not Visible in Lightning Experience

Date de publication: Jul 7, 2026
Description
Affected Components:
  • Object: Timesheet 
  • User Type: Integration Users
  • Environment: SF Lightning Experience / Mobile App

Root Cause:
The Timesheet entity is associated with the Field Service permission. If a user's permission set does not include the "Field Service" system permission, Timesheet records will not be accessible — even if the user has been granted object-level access to Home Health objects.

Résolution
To resolve this issue, assign the Field Service system permission to the affected user's permission set by following these steps:

  1. Go to Setup → Permission Sets
  2. Open the permission set assigned to the integration user (or create a new one)
  3. Click System Permissions
  4. Enable Field Service Standard
  5. Click Save
  6. Assign the permission set to the affected user if not already assigned

Verification:
Once the Field Service permission is assigned, navigate to the Timesheet record and confirm it is now accessible without errors.

Numéro d’article de la base de connaissances

005388182

 
Chargement
Salesforce Help | Article