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ITSM:Something went wrong with the context service error on Unified Catalog component

Publiceringsdatum: Jul 4, 2026
Beskrivning

System admins and community users when navigate to the Unified Catalog component page in the ITSM Site, they may encounter the error: "Something went wrong with the context service. Ask your Salesforce admin for help." on the page.

 

Lösning

To fix the, the system administrator can follow the below steps:

  1. Navigate to Setup 
  2. Search for Context Service Settings 
  3. Toggle ON the Context Definitions option 

This shall fix the error on the Unified Catalog component on the site.

Knowledge-artikelnummer

005388420

 
Laddar
Salesforce Help | Article