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Salesforce Certification Retirements

Discover why Salesforce certifications get retired, which certifications are scheduled for retirement, and which have officially retired.

Discover why Salesforce certifications get retired, which certifications are scheduled for retirement, and which have officially retired.

Table of Contents

Why We Retire Certifications 
Frequently Asked Questions
Certifications Scheduled to Retire on February 1, 2027
Previously Retired Certifications

Why We Retire Certifications 

The Salesforce Certification program is constantly evolving, which brings changes to our certification exam catalog. These updates ensure your certifications align with changing industry priorities and continue to reflect the most in-demand Salesforce professional skills and expertise critical for today's market.

Retiring these exams helps us to:

  • Make your certifications more valuable: We align our certification offerings with the skills and expertise that hiring managers seek in the workplace.

  • Stay current with the product landscape: As Salesforce technologies evolve, our certification catalog is updated to reflect the skills professionals use daily.

  • Grow your skills where it matters most: We build certifications around the latest job roles, products, and features to give you the most relevant, in-demand certifications available today.


For more information, visit the Salesforce Certification Lifecycle blog.

 

Frequently Asked Questions

Q: Will my retired certification remain on my Trailblazer Profile?

A. Yes. All retired certifications remain on your Trailblazer Profile as part of your professional history, marked as "Retired".

 

Q: Do I need to complete maintenance for a retiring certification?

A: No. Maintenance requirements for retiring certifications have been removed. Although maintenance is no longer required, you may choose to complete the associated maintenance badge if it’s available to continue your learning journey.

 

Q: What happens if I have a retiring exam scheduled after its delivery closure?

A: Reschedule or cancel your appointment per the Salesforce Certification Exam Reschedule and Cancellation Policy. If you do not reschedule or cancel, Salesforce will cancel the appointment on your behalf.

 

Q: Will Salesforce provide free exam vouchers?

A: No. Courtesy vouchers will not be provided for retiring certifications.

 

Certifications Scheduled to Retire on February 1, 2027

The following 24 certifications will retire on February 1, 2027. All exams must be completed by August 31, 2026. Please review the exams listed below and their paths forward post-retirement.

 

No.

Exam Name

Path Forward

1

Advanced Field Service Accredited Professional

Salesforce is currently assessing the skills tested in this exam to incorporate into future certification offerings.

2

Salesforce Certified B2B Solution Architect

Comparable learning content for this certification is available on the Trailhead learning platform.

3

Salesforce Certified B2C Commerce Architect

Comparable learning content for this certification is available on the Trailhead learning platform, in addition to Salesforce B2C Commerce Online Documentation, and the following Trailhead Academy courses:

4

Salesforce Certified Consumer Goods Cloud: Trade Promotion Management Accredited Professional

Salesforce is currently assessing the skills tested in this exam to incorporate into future certification offerings.

Partners can also find comparable learning content on Partner Learning Camp (PLC).

5

Contact Center Accredited Professional

Salesforce is currently assessing the skills tested in this exam to incorporate into future certification offerings.

6

Salesforce Certified CPQ Administrator

To continue your certification journey, take the Salesforce Certified Revenue Cloud Consultant exam.

7

CPQ and Billing Consultant Accredited Professional

To continue your certification journey, take the Salesforce Certified Revenue Cloud Consultant exam.

8

Salesforce Certified Industries CPQ Developer

Comparable learning content for this certification is available on the Trailhead learning platform, which includes the Industries CPQ Foundations badge.

9

Salesforce Certified Education Cloud Consultant

Comparable learning content for this certification is available on the Trailhead learning platform.


To continue your certification journey, take the following exams to validate your foundational knowledge: 

10

Energy and Utilities Cloud Accredited Professional

Partners can find comparable learning content on Partner Learning Camp (PLC), which includes:


11

Heroku Developer Accredited Professional

To continue your certification journey, take the Salesforce Certified Heroku Architect exam.

12

Loyalty Management Accredited Professional

Partners can find comparable learning content on Partner Learning Camp (PLC), which includes:


13

Salesforce Certified Marketing Cloud Account Engagement Consultant

Salesforce is currently assessing the skills tested in this exam to incorporate them into an upcoming Agentforce Marketing certification launching in late 2026.

14

Marketing Cloud Advanced Cross Channel Accredited Professional

Salesforce is currently assessing the skills tested in this exam to incorporate them into an upcoming Agentforce Marketing certification launching in late 2026.

15

Marketing Cloud Intelligence Accredited Professional

Salesforce is currently assessing the skills tested in this exam to incorporate them into an upcoming Agentforce Marketing certification launching in late 2026.

16

Marketing Cloud Personalization Accredited Professional

Comparable learning content for this certification is available on the Trailhead learning platform, which includes the Discover Marketing Cloud Personalization trail.


Salesforce is currently assessing the skills tested in this exam to incorporate them into an upcoming Agentforce Marketing certification launching in late 2026.

17

Media Cloud Accredited Professional

To continue your certification journey, take the  Salesforce Certified Revenue Cloud Consultant exam to validate your foundational knowledge.

18

Salesforce Certified MuleSoft Catalyst Consultant

Salesforce is currently assessing the skills tested in this exam to incorporate into future certification offerings.

19

Salesforce Certified Mulesoft Hyperautomation Developer

Salesforce is currently assessing the skills tested in this exam to incorporate into future certification offerings.

20

Net Zero Cloud Accredited Professional

Partners can find comparable learning content on Partner Learning Camp (PLC), which includes Net Zero Cloud: Implementation Readiness.

21

Order Management Administrator Accredited Professional

Salesforce is currently assessing the skills tested in this exam to incorporate into future certification offerings.

22

Order Management Developer Accredited Professional

Salesforce is currently assessing the skills tested in this exam to incorporate into future certification offerings.

23

Process Automation Accredited Professional

Salesforce is currently assessing the skills tested in this exam to incorporate into future certification offerings.

24

Salesforce Certified Nonprofit Success Pack Consultant

This certification is retiring in favor of the newer Salesforce Certified Nonprofit Cloud Consultant (NPC) certification.

 

Previously Retired Certifications

 

Retirement Year

Retired Certification

2026

2024

  • Advanced Field Service Accredited Professional  (Japanese)

  • B2B Commerce For Developers  Accredited Professional  (Japanese)

  • Commerce Cloud Einstein Accredited Professional

  • Consumer Goods Cloud Accredited Professional  (Japanese)

  • Financial Services Cloud Accredited Professional (Japanese)

  • Headless API First Accredited Professional

  • Health Cloud  Accredited Professional  (Japanese)

  • Heroku Developer Accredited Professional  (Japanese) 

  • Indirect Sales Accredited Professional

  • Manufacturing Cloud Accredited Professional  (Japanese) 

  • Marketing Cloud Account Engagement: Business Units Accredited Professional 

  • Marketing Cloud Account Engagement: Reporting & Analytics Accredited Professional/ Marketing Cloud Account Engagement: Reporting & Analytics Accredited Professional (Japanese) 

  • Marketing Cloud Advanced Cross Channel Accredited Professional (Japanese) 

  • Marketing Cloud Intelligence Accredited Professional (Japanese) 

  • Marketing Cloud Personalization Accredited Professional (Japanese) 

  • Mobile Accredited Professional / Mobile Accredited Professional (Japanese) 

  • Order Management Administrator Accredited Professional (Japanese) 

  • Order Management Developer Accredited Professional   (Japanese) 

  • Process Automation Accredited Professional (Japanese) 

  • Sales Business Excellence Accredited Professional 

  • Salesforce CMS Accredited Professional/ Salesforce CMS Accredited Professional (Japanese)

  • Salesforce Maps Accredited Professional 

  • Security & Privacy Accredited Professional/ Security & Privacy Accredited Professional (Japanese) 

  • Service Business Excellence Accredited Professional 

  • Service Cloud Einstein Accredited Professional 

2023

  • Data Cloud Accredited Professional

  • Digital Engagement Accredited Professional/ Digital Engagement Accredited Professional (Japanese) 

  • Einstein Discovery Accredited Professional/ Einstein Discovery Accredited Professional (Japanese) 

  • Einstein Next Best Action Accredited Professional/ Einstein Prediction Builder Accredited Professional (Japanese) 

  • Sales Cloud Einstein / Sales Cloud Einstein (Japanese) 

  • Service Cloud Voice / Service Cloud Voice (Japanese) 

  • Workforce Engagement Accredited Professional

2021 

  • Salesforce Accredited Datorama Associate

  • Salesforce Accredited B2B Commerce Administrator

  • Salesforce Accredited B2B Commerce Developer

2020

  • Salesforce Certified Mobile Solutions Architecture Designer 

2019

  • Salesforce Certified Marketing Cloud Social Specialist

  • Salesforce Accredited Sales Professional

2018

  • Salesforce Certified Force.com Developer

  • Salesforce Certified Force.com Advanced Developer

2017

  • MuleSoft API Design Associate 

2010

  • Salesforce Certified Consultant

 

 
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