When using MuleSoft Vibes, you may encounter the following error:
Error Message[SALESFORCE] Your org has Data Masking enabled through the Einstein Trust Layer, which limits how much context can be sent to the model.
To resolve this issue:- Start a new task to reset the context- Reduce the amount of information in your request
Learn more about Data Masking:https://developer.salesforce.com/docs/einstein/genai/guide/models-api-data-masking.html
This happens because the total prompt size (input + previous messages) exceeds the character limit enforced by the Einstein Trust Layer when Data Masking is turned on. Large prompts, long conversation history, or complex task inputs can trigger this failure.
To resolve the error in MuleSoft Vibes, use one of the following options:
Einstein Trust Layer: https://www.salesforce.com/au/artificial-intelligence/trusted-ai/
Data Masking: https://developer.salesforce.com/docs/ai/agentforce/guide/models-api-data-masking.html
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