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Viz in Tooltip Does Not Render When Double-Clicking a .twbx File in Tableau Desktop in Windows 11

Date de publication: Jul 29, 2026
Description

When opening a packaged workbook (.twbx) from within an already running Tableau Desktop application (via File > Open), the workbook functions normally. However, when launching Tableau Desktop by double-clicking the saved .twbx file directly, the Viz in Tooltip does not render when hovering over target worksheets on dashboards.

Error Details:

There are no error messages displayed; the Viz in Tooltip simply fails to show.

Environment:

The issue is under investigation in W-23451422. This issue is localized to specific machine environments and is likely related to how Tableau Desktop 2025.3 and later versions when directly launching a .twbx file via double-click.

  • Tableau Desktop (Versions 2025.3.5 and later, including 2026.2.0)
  • OS: Windows 11 
Résolution

Please try to use one of the following options:

 

Option 1: Open the workbook from within the Tableau Desktop application

  1. Launch the Tableau Desktop application first.
  2. Navigate to File > Open and select the target .twbx file.

 

Option 2: Save and use the file as a standard workbook (.twb)

Unpack or save the affected .twbx file as a standard .twb file. Double-clicking a .twb file completely resolves the issue, and Viz in Tooltip displays normally.

 

Option 3: Use an unaffected version of Tableau Desktop

If possible, use Tableau Desktop version 2025.3.4 or earlier (e.g., version 2025.2.5), which does not exhibit this behavior.

Numéro d’article de la base de connaissances

005388970

 
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