Unable to Login Due to "Restricted IP"

A "Restricted IP" error occurs when the IP address you are logging in from is not within the allowed login IP ranges on your Salesforce profile. Follow the steps below based on your role.

If You Are Not a System Administrator

Salesforce Support is unable to assist with IP restriction issues without involvement from a System Administrator. Please reach out to a System Administrator in your organization. If you are unsure who your administrator is, contact your internal IT team.

If You Are a System Administrator

Ask a fellow System Administrator to either add the IP address you are logging in from to the login IP ranges on your profile, or remove all login IP ranges from the System Administrator profile. For more information on login IP ranges, see Restrict Login IP Addresses in Profile.

If You Are the Only System Administrator

If no other System Administrators are available to update your login IP ranges, please create a Salesforce Support case for further assistance.