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Omni Gateway pods, with RTF in same cluster, still show logs in Runtime Manager despite YAML CRD applied and toggled off in UI

Publish Date: Aug 3, 2026
Description

You are using Omni Gateway with RTF in the same Kubernetes cluster. You are notificing that Omni Gateway pods still show logs in Runtime Manager despite YAML CRD applied and toggled off in UI.

Resolution

Run the following command to ensure that Omni Gateway does not send any RTF logs to the backend:

 

  1. helm upgrade ingress flex-gateway/flex-gateway \
  2. --namespace gateway \
  3. --set gateway.mode=connected \
  4. --set gateway.scope=Namespace \
  5. --set-file registration.content=registration.yaml

The key to note is the variable "gateway.scope=Namespace". This will prevent the RTF logs from showing up in the Runtime Manager logs of the Omni Gateway.

Knowledge Article Number

005390573

 
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Salesforce Help | Article