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Omni Gateway pods, with RTF in same cluster, still show logs in Runtime Manager despite YAML CRD applied and toggled off in UI

Date de publication: Aug 3, 2026
Description

You are using Omni Gateway with RTF in the same Kubernetes cluster. You are notificing that Omni Gateway pods still show logs in Runtime Manager despite YAML CRD applied and toggled off in UI.

Résolution

Run the following command to ensure that Omni Gateway does not send any RTF logs to the backend:

 

  1. helm upgrade ingress flex-gateway/flex-gateway \
  2. --namespace gateway \
  3. --set gateway.mode=connected \
  4. --set gateway.scope=Namespace \
  5. --set-file registration.content=registration.yaml

The key to note is the variable "gateway.scope=Namespace". This will prevent the RTF logs from showing up in the Runtime Manager logs of the Omni Gateway.

Numéro d’article de la base de connaissances

005390573

 
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Salesforce Help | Article