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Cannot Grant Record-Level Access to Platform Integration User in Salesforce CPQ

Date de publication: Aug 4, 2026
Description

Apex Managed Sharing, Manual Sharing, and Sharing Rules cannot be used to grant record-level access to the Platform Integration User (CloudIntegrationUser) on SBQQ__Quote__c records. Any attempt to insert an SBQQ__Quote__Share record targeting this user fails with FIELD_INTEGRITY_EXCEPTION.

Résolution

Record-level sharing is not supported for the Platform Integration User.

Numéro d’article de la base de connaissances

005390580

 
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Salesforce Help | Article