Editing a Long Text Area Field Takes Over Full Screen in Field Service Mobile

As part of the 262 release, Salesforce migrated Field Service mobile from the legacy React Native implementation to a fully native architecture. This brings faster load times, richer offline data access, fewer crashes, and a more consistent UI — picklists and lookups now align with standard record edit controls.

As a result, the long text area fields now open in full-screen mode when editing, within the Field Service mobile app. This is expected, intended behavior under the new native architecture.

 

For more details, see the release notes: FSL Mobile Native — Release Notes