Data 360 Credit Consumption in Agentforce Coworker

Adding a Data 360 Data Model Object (DMO) as a data source in Agentforce Coworker consumes Data 360 credit consumption during the initial search index build. After the initial build, only incremental data processing and search executions consume credits.

Impact of Adding Data 360 Objects

You can add Data 360 objects from the Add Existing Data option in Agentforce Coworker settings. This configuration allows you to search non-Salesforce CRM data within Agentforce Coworker.

Adding a DMO as a data source automatically creates the following elements:

• Search Index

• Retriever

Credit Consumption Timing

The timing of Data 360 credit consumption associated with search index processing is as follows:

1. Initial build and manual rebuilds: Consumes credit for all records in the source DMO.

2. Normal operation: Only processes incremental source data. Only newly added records and search queries consume credits.