Salesforce: "Insufficient Privileges" Error When Viewing Territory Model Hierarchy After Sandbox Refresh

This article explains how to resolve the "Insufficient Privileges" error that appears when you view a Territory Model hierarchy in a Salesforce sandbox after a sandbox refresh.

Why the Insufficient Privileges Error Occurs After a Sandbox Refresh

Salesforce identified this issue as a known product issue. It can occur after a sandbox refresh when you try to view the Territory Model hierarchy, even for users with the System Administrator profile.

Workaround: Refresh the Sandbox During Off-Peak Hours

1. Refresh the affected sandbox again, preferably during off-peak hours (for example, over a weekend).
2. After the refresh completes, verify access to the Territory Model hierarchy.