Salesforce Certification Exam Vouchers: Eligibility, Rules, and Benefits

Eligibility Criteria

• Salesforce Partners: Discounts and vouchers depend on partner tier and program benefits. Newly onboarded partners receive a set of free vouchers and standard discounts. For example, Consulting-Select partners receive 12 free vouchers each year. Partners can find available voucher programs in the Salesforce Partner Community under Credentials & Learning.
  
  
• Premier Success Plan Customers: Receive a 25% discount on certification exams and Instructor-Led Trainings.
  
  
• Signature Success Plan Customers: May qualify for discounts or vouchers, depending on their contract. Contact your Salesforce Account Executive or Customer Success Manager to confirm.
  
  
• Individual Employees of Premier or Signature Success Plan Customers: You are eligible if you use Salesforce as your primary work platform and hold a valid Salesforce license in a production org with an active Premier or Signature Success Plan. Your Trailblazer Account work email must match the email associated with your Salesforce license.
  
  
• Nonprofit Organizations: May be eligible for a 50% discount on certification exams upon request.
  
  
• General Public: Discounts may be available through Trailhead Quests, community events, or limited-time promotions. 

Partner Voucher Allocation

Exclusions

• Vouchers can't be used for the Certified Technical Architect (CTA) exam or the Architect Review Board Evaluation.
• Salesforce employees, government officials, and their employees are excluded from voucher benefits.
  
  

How to Get and Use a Voucher

1. Check eligibility. Review your partner program or Success Plan documentation.
2. Find voucher programs. Partners log in to the Salesforce Partner Community to view available programs.
3. Redeem your voucher. Log in to the Salesforce Certification exam registration site. Eligible discounts or vouchers may appear automatically at checkout.
4. Link certifications to your employer. Update your Trailhead Academy and Trailblazer profiles so your certifications are tied to your employer's Salesforce Partner profile.
   
   
   

How to Request a Discount Code

• Premier and Signature Success Plan Customers: Log in to Salesforce Help with your Trailhead Org account and submit a case requesting a discount code. Include your entitlement and the exam you plan to take. After validation, you receive a code to use at checkout.
• Partners: Log in to Salesforce Help with your Partner Org account and submit a case titled "Partner Program Benefit: Discount Code for Exam Voucher Purchases." Include your partner tier and request details.
• Nonprofit Organizations: Email the nonprofit certification team from your work email to request a discount code. Then follow the instructions to purchase a discounted voucher.
  

Voucher Terms and Conditions

• Vouchers are for the intended recipient only and must be redeemed in a single transaction.
• You must use the voucher and sit for your exam on or before the stated expiration date.
• Voucher codes are specific to the exams they were issued for.
• Vouchers are not transferable, assignable, or refundable.
• Vouchers can't be exchanged for another exam or voucher, or for cash.
• Vouchers can't be resold, used commercially, or combined with other offers.
• Vouchers can't be reissued if lost, stolen, or compromised.
• Each person is limited to one voucher or code, subject to availability and eligibility verification.
• Recipients must register for the correct exam.
• This offer is subject to change, and additional restrictions may apply.
• By accepting a voucher, you certify that your acceptance complies with all applicable laws, rules, regulations, and government ethics policies of your agency, locality, or employer.

FAQs