Hvis du vil opbygge og administrere serviceagenter:
Administrer Agentforce OG Administrer AI-agenter
ELLER
Tilpas applikation
Du kan bruge en af disse protokoller til at distribuere opkald til en agent.
PSTN-telefonnummer (Offentligt telefonnetværk)
Denne traditionelle protokol sender opkald gennem kobber-wire-telefonlinjer.
Session Initiation Protocol address (SIP)-adresse
Denne protokol sender opkald over internettet. Den virtuelle forbindelse gør opkaldene omkostningseffektive og fleksible.
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