Cree un agente con capacidad de voz que pueda utilizar en su solución de telefonía.
Ediciones necesarias
Disponible en: Lightning Experience
Disponible en: Enterprise Edition, Unlimited Edition y Developer Edition con Foundation Edition o Agentforce 1 Edition y complementos de Salesforce Voice.
Permisos de usuario necesarios
Para crear y gestionar Agentes de servicio:
Gestionar agentes de servicio de Agentforce Y Gestionar agentes de IA
O BIEN
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