Creare un agente abilitato per la voce da utilizzare nella soluzione di telefonia.
Versioni (Edition) richieste
Disponibile nelle versioni: Lightning Experience
Disponibile in: Enterprise Edition, Unlimited Edition e Developer Edition con Foundation Edition o Agentforce 1 Edition e componenti aggiuntivi Salesforce Voice.
Autorizzazioni utente necessarie
Per creare e gestire gli agenti dell'assistenza:
Gestisci agenti dell'assistenza Agentforce E Gestisci agenti AI
OPPURE
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