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測試並改善您的工作人員。若要追蹤在工作人員交談中傳送的事件和使用者訊息,請開啟增強型事件記錄。使用此對話資料可協助疑難排解工作人員問題。如需更全面的測試,請在 Agentforce 測試中心產生並測試說話方式批次。
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