Creates an appraisal record for an asset and an appraisal item associated with it based
on an input that defines the trade-in and opportunity context for the flow, capturing the
opportunity ID, the specific record ID of the customer's trade-in asset, and the condition status
of that asset.
Required Editions
Available in: Lightning Experience
Available in: Enterprise, Performance, Unlimited, and
Developer Editions with the Agentforce for Automotive add-on or included in
Agentforce 1 Automotive Edition. Requires each user to have the Agentforce for
Automotive add-on to access the action.
Does this action execute one or more prompt templates?
No
Note The usage type of this flow is Manufacturing by default. For customers utilizing asset
trade-in features for automotive use-cases, the flow must be overridden to update the usage type
to Automotive. For organizations supporting both types, replace the static Constant with a
Formula. This formula should dynamically assign either Manufacturing or Automotive based on the
running user's context.
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