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            Education Cloud | Close Record Alert and Related Channel

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            Education Cloud | Close Record Alert and Related Channel

            Closes the record alert record and archives the related Slack channel.

            Required Editions

            Available in: Lightning Experience
            Available in: Enterprise, Performance, Unlimited, and Developer Editions with the Agentforce for Education add-on or included in Agentforce 1 Education Edition. Requires each user to have the Agentforce for Education add-on to access the action.
            User Permissions Needed  
            To use Agentforce: Agentforce for Education Cloud
            See Common User Access for Standard Agent Actions.

            Action Details

            API Name CloseRecordAlertAndChannel
            Reference Action Type Flow
            Does this action execute one or more prompt templates? No
             
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            Salesforce Help | Article