Gets a collection of available service point records at the selected premise, including market identifiers and distribution regions, to drive category selection, pricing, and enrollment.
| Available in: Lightning Experience |
| Available in: Enterprise, Performance, Unlimited , and Developer Editions with the Agentforce for Energy & Utilities add-on or included in Agentforce 1 Energy & Utilties Edition. Requires each user to have the Agentforce for Energy & Utilities add-on to access the action. |
| User Permissions Needed | |
|---|---|
| To enable agents: | Manage AI Agents AND the admin user permission for the agent type you want to create OR Customize Application |
| To build and manage agents: | Manage Agentforce Service Agents AND Manage AI Agents OR Customize Application |
| API Name | GetCustomerServiceAddresses |
| Reference Action Type | Flow |
| Reference Action | Get Customer Address (GetCustomerAddress) |
| Does this action execute one or more prompt templates? | No |
| Required Setup | Agentforce for Energy Tariff Comparison |
We use three kinds of cookies on our websites: required, functional, and advertising. You can choose whether functional and advertising cookies apply. Click on the different cookie categories to find out more about each category and to change the default settings.
Privacy Statement
Required cookies are necessary for basic website functionality. Some examples include: session cookies needed to transmit the website, authentication cookies, and security cookies.
Functional cookies enhance functions, performance, and services on the website. Some examples include: cookies used to analyze site traffic, cookies used for market research, and cookies used to display advertising that is not directed to a particular individual.
Advertising cookies track activity across websites in order to understand a viewer’s interests, and direct them specific marketing. Some examples include: cookies used for remarketing, or interest-based advertising.