Usted estĆ” aquĆ:
Recupera el Id. y el nombre de objeto de un tema de implicaciĆ³n para la sesiĆ³n de mensajerĆa actual. El tema de implicaciĆ³n se utiliza para conectar entre una sesiĆ³n de mensajerĆa y una cita de servicio.
| Disponible en: Lightning Experience |
| Disponible en: Ediciones Enterprise, Performance, Unlimited y Developer con Field Service y Foundations. Disponible tambiƩn con Einstein 1 Field Service Edition o Agentforce 1 Field Service Edition. |
| Permisos de usuario necesarios | |
|---|---|
| Consulte Acceso de usuario comĆŗn para acciones de agente estĆ”ndar. | |
| Nombre de API | GetEngagementTopicsForFieldService |
| AcciĆ³n de referencia | getEngagementTopics |
| ĀæEjecuta esta acciĆ³n una o mĆ”s plantillas de solicitudes? | No |
| ConfiguraciĆ³n requerida | Configurar programaciĆ³n autĆ³noma |
Si elimina esta acciĆ³n del tema GestiĆ³n de citas para Field Service, no podrĆ” ver plĆ”ticas en la vista Supervisor de programaciĆ³n de Agentforce.
Consulte Consideraciones sobre programaciĆ³n autĆ³noma para Field Service.
We use three kinds of cookies on our websites: required, functional, and advertising. You can choose whether functional and advertising cookies apply. Click on the different cookie categories to find out more about each category and to change the default settings.
Privacy Statement
Required cookies are necessary for basic website functionality. Some examples include: session cookies needed to transmit the website, authentication cookies, and security cookies.
Functional cookies enhance functions, performance, and services on the website. Some examples include: cookies used to analyze site traffic, cookies used for market research, and cookies used to display advertising that is not directed to a particular individual.
Advertising cookies track activity across websites in order to understand a viewerās interests, and direct them specific marketing. Some examples include: cookies used for remarketing, or interest-based advertising.