Recupera registros de autorização prévia (solicitação de cuidados) para um membro com base no ID da autorização prévia, no ID da declaração ou nos detalhes do serviço e do membro.
Edições obrigatórias
Disponível em: Lightning Experience
Disponível em: Edições Enterprise, Performance, Unlimited e Developer com o complemento Agentforce para Saúde ou incluídas na Agentforce 1 Health Edition. Exige que cada usuário tenha o complemento Agentforce for Health para acessar a ação.
Permissões de usuário necessárias
Para usar essa ação:
Usar Agente auxiliar de IA da central de contato
E
Conjunto de permissões Agente da central de contato para Health Cloud
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