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健康 | 查找索赔
根据成员编号、服务开始日期和服务结束日期,从外部零复制系统中检索成员的索赔记录。或者,按索赔状态和提供商名称筛选。返回最多 5 个最近的索赔,按索赔创建日期排序。
根据成员编号、服务开始日期和服务结束日期,从外部零复制系统中检索成员的索赔记录。或者,按索赔状态和提供商名称筛选。返回最多 5 个最近的索赔,按索赔创建日期排序。
| 适用于:Lightning Experience |
| 适用于:带有 Agentforce for Health 加载项或包含在 Agentforce 1 Health Edition 中的 Enterprise、Performance、Unlimited 和 Developer Edition。需要每个用户拥有 Agentforce for Health 加载项,才可以访问操作。 |
| 所需用户权限 | |
|---|---|
| 要使用此操作: | 使用联系中心 AI 辅助客服人员 和 适用于 Health Cloud 的联系中心客服人员权限集 和 提示模板用户 和 Data Cloud 用户 |
| 请参阅标准客服人员操作的通用用户访问权限。 | |
| API 名称 | FindClaim |
| 引用操作类型 | 标准操作 |
| 此操作是否运行一个或多个提示模板? | 否 |
| 所需设置 | 为付款人联系中心设置 Agentforce |

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