Recupera información clínica para una reclamación específica desde un sistema de copia cero externo basado en el Id. de reclamación. Devuelve registros de diagnóstico, información de apoyo, afecciones de pacientes y procedimientos médicos.
Ediciones necesarias
Disponible en: Lightning Experience
Disponible en: Ediciones Enterprise, Performance, Unlimited y Developer Edition con el complemento Agentforce for Health o incluido en Agentforce 1 Health Edition. Requiere que cada usuario tenga el complemento Agentforce for Health para acceder a la acción.
Permisos de usuario necesarios
Para utilizar esta acción:
Utilizar agente de asistencia de IA de centro de contacto
Y
Conjunto de permisos Agente de centro de contacto para Health Cloud
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