Recupera informações clínicas para uma declaração específica de um sistema de cópia zero externo com base no ID da declaração. Retorna registros de diagnóstico, informações de suporte, condições de saúde do paciente e procedimentos médicos.
Edições obrigatórias
Disponível em: Lightning Experience
Disponível em: Edições Enterprise, Performance, Unlimited e Developer com o complemento Agentforce para Saúde ou incluídas na Agentforce 1 Health Edition. Exige que cada usuário tenha o complemento Agentforce for Health para acessar a ação.
Permissões de usuário necessárias
Para usar essa ação:
Usar Agente auxiliar de IA da central de contato
E
Conjunto de permissões Agente da central de contato para Health Cloud
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