Returnerer listen over aktive avtalebegreper som er tilgjengelig for pasientens egen planlegging. Gir lesbar tekst som taleselgeren kan lese til pasienter når de spør om hvilke årsaker som er tilgjengelige, når de vil gjenta dem eller når et direkte arbeidstypesamsvar mislykkes.
Nødvendige utgaver
Tilgjengelig i Lightning Experience
Tilgjengelig i Enterprise, Performance, Unlimited og Developer Edition med tillegget Agentforce for Health eller inkludert i Agentforce 1 Health Edition. Krever at hver bruker har tillegget Agentforce for Health for å få tilgang til handlingen.
Nødvendig brukertillatelse
For å bruke denne handlingen:
Bruke AI-assistent for kontaktsenter
OG
Tillatelsessettet Kontaktsenteragent for Health Cloud
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