Helse | Identifisere arbeidstype for pasientens egen planlegging
Samsvarer en pasients angitte årsak med en aktiv AppointmentReason og returnerer den tilknyttede arbeidstype-ID-en. Returnerer en tom streng hvis det ikke blir funnet noe samsvar.
Nødvendige utgaver
Tilgjengelig i Lightning Experience
Tilgjengelig i Enterprise, Performance, Unlimited og Developer Edition med tillegget Agentforce for Health eller inkludert i Agentforce 1 Health Edition. Krever at hver bruker har tillegget Agentforce for Health for å få tilgang til handlingen.
Nødvendig brukertillatelse
For å bruke denne handlingen:
Bruke AI-assistent for kontaktsenter
OG
Tillatelsessettet Kontaktsenteragent for Health Cloud
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