Collega l'account paziente verificato alla chiamata vocale o alla sessione di messaggistica attiva. Questa fase in background viene eseguita automaticamente dopo che la verifica ha esito positivo.
Versioni (Edition) richieste
Disponibile nelle versioni: Lightning Experience
Disponibile in: versioni Enterprise Edition, Performance Edition, Unlimited Edition e Developer Edition con il componente aggiuntivo Agentforce for Health o incluse nella versione Health Edition di Agentforce 1. Richiede che ogni utente disponga del componente aggiuntivo Agentforce for Health per accedere all'azione.
Autorizzazioni utente necessarie
Per utilizzare questa azione:
Utilizzo dell'agente assistente AI del call center
E
Insieme di autorizzazioni Agente call center per Health Cloud
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