Helse | Bekrefte berettigelse til pasientplanlegging
Kontrollerer om en forespørsel om planlegging av pasientavtaler kan håndteres av AI-agenten, eller om den må rutes til en representant basert på EHR-systemintegrasjon og planleggingspolicyer. Denne handlingen evaluerer pasientens berettigelse til automatisk planlegging i sammenheng med arbeidsflyter i eksterne EHR-systemer.
Nødvendige utgaver
Tilgjengelig i Lightning Experience
Tilgjengelig i Enterprise, Performance, Unlimited og Developer Edition med tillegget Agentforce for Health eller inkludert i Agentforce 1 Health Edition. Krever at hver bruker har tillegget Agentforce for Health for å få tilgang til handlingen.
Nødvendig brukertillatelse
For å bruke denne handlingen:
Bruke AI-assistent for kontaktsenter
OG
Tillatelsessettet Kontaktsenteragent for Health Cloud
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