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Agentforce ITサービス | レコードへのコメントの追加
対話形式のインターフェースを使用して既存の IT チケットにコメントや補足情報を追加し、ユーザーが手動で移動することなく番号や説明でチケットを識別できるようにすることで、更新プロセスを合理化します。
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