Agentforce IT-tjänst | Svara på frågor med Knowledge
Löser användarfrågor genom att referera till en Knowledge med företagspolicyer, felsökningsguider och produktdokumentation. Använd när en användare frågar om retur- eller återbetalningspolicyer, hur ett problem ska diagnostiseras eller åtgärdas, eller vilka funktioner en produkt erbjuder.
Versioner som krävs
Tillgängliga i: Lightning Experience
Tillgängliga i: Enterprise och Unlimited Editions med tilläggslicensen AI Agents for Employees.
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