Agentforce IT Service | Associera relaterade poster för incident
Hittar liknande eller relaterade poster för en incident och skapar associationer, som problem eller ändringsbegäranden, till en incident. Åtgärden hittar andra IT-poster som antingen liknar eller orsakas av källincidenten och skapar associationer automatiskt.
Versioner som krävs
Tillgängliga i: Lightning Experience
Tillgängliga i: Unlimited Edition med tilläggslicensen Agentforce for Service. Kräver att varje användare har tillägget Agentforce för IT Service Desk för åtkomst till åtgärden.
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