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Genererer et sammendrag efter løsning for en hændelsesregistrering ved brug af detaljer, f.eks. kategori, underkategori, beskrivelse, relateret registreringsfeed, Knowledge og udbredelsesdata i sammendraget. Denne handling udløses, når en hændelsesfuldførelse anmoder om et sammendrag af en hændelse i en lukket eller løst tilstand.
| Tilgængelig i: Lightning Experience |
| Tilgængelig i: Ubegrænset udgave med Agentforce for Service-tilføjelsesprogramlicens. Kræver, at hver bruger har tilføjelsesprogrammet Agentforce for IT Service Desk for at få adgang til handlingen. |
| Brugertilladelser påkrævet | |
|---|---|
| Se Almen brugeradgang til standardagenthandlinger. | |
| API-navn | GeneratePost-incidentReview |
| Referencehandlingstype | Meddelelsesskabelon |
| Referencehandling | Generer efterhændelsesgennemgang |
| Kører denne handling en eller flere meddelelsesskabeloner? | Ja |
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