Agentforce IT Service | Obtener elementos de catálogo de servicio aptos
Recupera elementos de catálogo de servicio que coinciden con la solicitud de un usuario analizando su descripción y devolviendo solo las opciones a las que puede acceder. La acción reduce el tiempo empleado manualmente en la exploración del catálogo y aflora los elementos de catálogo de servicio más relevantes rápidamente.
Ediciones necesarias
Disponible en: Lightning Experience
Disponible en: Enterprise Edition y Unlimited Edition con la licencia complementaria Agente de IA para empleados.
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