Agentforce IT Service | Få incidenter baserat på beskrivning
Hämtar en lista över poster baserat på användarens beskrivning för specifika typer av ärenden som kundcase, incidenter eller servicebegäranden. Åtgärden använder AI-driven filtrering för att få den mest relevanta listan över poster genom att förstå syftet med användarinmatningen och skapar en sammanfattning av de relevanta posterna.
Versioner som krävs
Tillgängliga i: Lightning Experience
Tillgängliga i: Enterprise och Unlimited Editions med tilläggslicensen AI Agents for Employees.
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