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Agentforce IT Service | 識別服務目錄項目
使用描述從服務目錄中識別並選取正確的項目。此動作會根據使用者輸入來搜尋目錄,以尋找相符的硬體或服務,並簡化要求流程。

使用較常見的搜尋字詞。
選取較少篩選條件以擴大您的搜尋。
使用描述從服務目錄中識別並選取正確的項目。此動作會根據使用者輸入來搜尋目錄,以尋找相符的硬體或服務,並簡化要求流程。
| 提供版本:Lightning Experience |
| 提供版本:具備「員工 AI 工作人員」附加元件授權的 Enterprise 和 Unlimited Edition。 |
| 所需的使用者權限 | |
|---|---|
| 請參閱標準工作人員動作的 一般使用者存取權。 | |
| API 名稱 | IdentifyServiceCatalogItem |
| 參照動作類型 | 標準動作 |
| 參考動作 | 識別服務目錄項目 |
| 此動作是否會執行一或多個提示範本? | 是 |

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