Agentforce IT Service | Search Configuration Items
Searches for configuration items (CIs) in the CMDB based on the user's filter criteria. The action extracts filter values into separate parameters to return the most relevant list of matching CIs and generates a summary of the results.
Required Editions
Available in: Lightning Experience
Available in: Enterprise and Unlimited Editions with the AI Agents
for Employees add-on license.
Does this action execute one or more prompt templates?
Yes
この記事で問題は解決されましたか?
ご意見をお待ちしております。
読み込み中
Salesforce Help | Article
Cookie Consent Manager
Cookie Consent Manager
General Information
Required Cookies
Functional Cookies
Advertising Cookies
General Information
We use three kinds of cookies on our websites: required, functional, and advertising. You can choose whether functional and advertising cookies apply. Click on the different cookie categories to find out more about each category and to change the default settings.
Privacy Statement
Required Cookies
Always Active
Required cookies are necessary for basic website functionality. Some examples include: session cookies needed to transmit the website, authentication cookies, and security cookies.
Functional Cookies
Functional cookies enhance functions, performance, and services on the website. Some examples include: cookies used to analyze site traffic, cookies used for market research, and cookies used to display advertising that is not directed to a particular individual.
Advertising Cookies
Advertising cookies track activity across websites in order to understand a viewer’s interests, and direct them specific marketing. Some examples include: cookies used for remarketing, or interest-based advertising.
