Updates the attributes of a specific configuration item (CI) in the CMDB based on a CI ID or CI name. The action accepts a JSON map of field names and values to apply the requested changes. Use this action when users request to update, modify, or change attributes of a CI.
Required Editions
Available in: Lightning Experience
Available in: Enterprise and Unlimited Editions with the AI Agents
for Employees add-on license.
Does this action execute one or more prompt templates?
Yes
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