Program- og saksbehandling | Klargjøre deltakersammendrag
Genererer et sammendrag om en deltaker ved å bruke deltakerposten og relaterte poster.
Nødvendige utgaver
Tilgjengelig i Lightning Experience
Tilgjengelig i Enterprise, Performance, Unlimited og Developer Edition med tillegget Agentforce for Nonprofit eller inkludert i Agentforce 1 Nonprofit Edition. Krever at hver bruker har tillegget Agentforce for Nonprofit for å få tilgang til handlingen.
Utfører denne handlingen én eller flere ledetekstmaler?
Ja
Klargjøre meldingsmal for deltakersammendrag
Retningslinjer og vurderinger
Inkluder nøkkelord i forespørslene dine til agenten, som sammendrag, fortell meg om, oversikt eller hva [person] gjør.
Fjern agentsamtalehistorikken mellom deltakere for å unngå forvirring.
Hvis API-navnet til et felt er forskjellig fra etiketten, legger du det til i feltlisten i instruksjonene.
Hjalp denne artikkelen med å løse problemet ditt?
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