Loading
Salesforce Enforces New Security Requirements in Summer 2026Read More
Agentforce and Einstein Generative AI
Public Sector | Get Relevant Regulatory Codes

You are here:

  1. Salesforce Help
  2. Docs
  3. Quickstart Your Einstein Generative AI Solution

Public Sector | Get Relevant Regulatory Codes

Gets the regulatory codes that could be violated by the incident reported in a public complaint.

Required Editions

Available in: Lightning Experience
Available in: Enterprise, Performance, Unlimited, and Developer Editions with the Agentforce for Public Sector add-on or included in Public Sector for Agentforce 1 Service Edition. Requires each user to have the Agentforce for Public Sector add-on to access the action.
User Permissions Needed
To use the Get Relevant Regulatory Codes action:

Public Sector Access permission set

AND

Agentforce for Public Sector permission set
See Common User Access for Standard Agent Actions.

Action Details

API Name GetRelevantRegulatoryCodes
Reference Action Type Prompt Template
Reference Action

Get Relevant Regulatory Codes (pss_agent__GetRelevantRegulatoryCodes)
Does this action execute one or more prompt templates? Yes

Get Relevant Regulatory Codes Prompt Template

This action uses the Get Relevant Regulatory Codes prompt template to get the Salesforce record IDs of regulatory codes that could be violated by the incident reported in a complaint. The prompt template passes the keywords in the Complaint Summary field of the input public complaint record to a search retriever. The retriever finds and returns a list of regulatory code records that match the complaint's keywords. The prompt template returns the Salesforce record IDs of the regulatory code records.

See Also

 
Loading
Salesforce Help | Article