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針對「動態路由」,您的合作夥伴連絡中心會使用動態路由電話號碼,透過 PSTN 通話轉接將來電路由至 Agentforce 工作人員。
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| 提供版本:Enterprise、Unlimited 及 Developer Edition with Foundations 或 Agentforce 1 Edition,以及 Salesforce Voice 附加元件。 |
運作方式如下。

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