Hämtar produktkategorier som ett konto slutat köpa från för en specifik butik. Använd denna åtgärd för att upptäcka kategoribortfallmönster genom att analysera inköpsbeteendet under en 6-12 månadersperiod och jämföra det med den senaste aktiviteten, vilket gör att du kan skapa riktade winback-kampanjer som återengagerar kunder i övergivna produktkategorier innan de helt drar sig ur. Denna åtgärd kräver Salesforce Data Cloud.
Versioner som krävs
Tillgängliga i: Lightning Experience
Tillgängliga i: Utgåvorna Enterprise, Performance, Unlimited och Developer Editions with Foundations, eller Agentforce 1 eller Einstein 1 Editions
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