Identifies accounts with declining year-over-year revenue for a specific store. Use
this action to monitor account health and proactively reach out to at-risk customers by tracking
revenue trends, order frequency, and average order value, helping you protect revenue and
strengthen customer relationships before accounts churn. This action requires Salesforce Data
Cloud.
Required Editions
Available in: Lightning Experience
Available in: Enterprise, Performance, Unlimited, and
Developer Editions with Foundations, or Agentforce 1 or Einstein
1 Editions
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