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B2B Commerce | 获取客户简档
检索 360 度客户简档,包括收入、订购行为和特定客户和商店的热门产品类别。使用此操作全面了解客户的购买模式和偏好,使您能够个性化拓展、识别交叉销售业务机会,并就客户管理策略做出数据驱动的决策。此操作需要 Salesforce Data Cloud。

使用更普遍的搜索词。
选择更少的筛选器,并扩大搜索范围。
检索 360 度客户简档,包括收入、订购行为和特定客户和商店的热门产品类别。使用此操作全面了解客户的购买模式和偏好,使您能够个性化拓展、识别交叉销售业务机会,并就客户管理策略做出数据驱动的决策。此操作需要 Salesforce Data Cloud。
| 适用于:Lightning Experience |
| 适用于:Enterprise、Performance、Unlimited和Developer Editions with Foundations, 或 Agentforce 1 或 Einstein 1 Editions |
| 所需用户权限 | |
|---|---|
| 请参阅标准客服人员操作的通用用户访问权限。 | |
| API 名称 | GetCustomerProfile |
| 引用操作类型 | 标准操作 |
| 此操作是否执行一个或多个提示模板? | 否 |
| 所需设置 | Agentforce 商业商品销售技能 |

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